Paper: Ending technobabble in Knowledge Management

Here is a short paper I did some time ago about the need to end technobabble in Knowledge Management.
Here is a short teaser from the paper:

"In reviewing a lot of what has been published in the way of briefings and presentations on knowledge management designed for military, government and corporate leadership I have noticed that a lot of it falls into the category of technobabble.
I can always tell technobabble when it’s in use in a briefing or presentation by the following rule of thumb:
1.  It sounds impressive.
2.  Few know or can explain what it actually means in concrete terms.
3.  Almost no one receiving the brief or presentation will challenge it because they are afraid they may be demonstrating their ignorance to others, which is why technobabble is often successful. After all if you can’t dazzle them with brilliance then baffle them with……"
For more download the paper and the supporting PowerPoint slide.
Both files are released for use under the following license:

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